Homeowners Insurance Claim – Can I Do the Work Myself and Pocket the Difference?

You May Wonder:

• Are you allowed to complete home repairs yourself?
• Can you charge the insurance company for your own labor?
• Are you allowed to pocket extra money left over from your claim?
• Is it illegal to profit from an insurance claim?

These are all good questions commonly asked by homeowners across the United States. Keep reading to discover the answers.

The insurance claim process can be complicated, and every individual situation is different. Be sure to have a good understanding of your policy, the claim process, and dealing with insurance adjusters.

You’re Typically Allowed to Complete Your Own Repairs

In most cases, your homeowner’s insurance company will calculate the cost of completing work on your home. The goal is to pay you the exact amount it will cost to restore your home to its pre-loss condition. You can find additional information on how insurance adjusters estimate damage here.

Here’s how the process typically goes:

1. Your insurance company calculates the cost of repairs.
2. Once these calculations are complete, your homeowner’s insurance company will either pay the cost of repairs to the chosen contractor or send you a check for this amount. Insurance companies often recommend preferred contractors as well.
3. At this point, you can hire a contractor to complete repairs on your home. Or, in some cases you can complete the repairs yourself, or just leave your home as-is.

Be sure to check and abide by all terms of your insurance policy. There are often details that outline how repairs need to be handled.

If these details are not clear in your policy, then you should consult with your insurance company about how you plan to handle repairs. Typically, there will be stipulations that you will need to provide receipts for labor and materials on repairs, and any excess must be returned to the insurance company. Trying to deceive your insurance company could land you in legal trouble.

In other words, you may be able to “profit” from the insurance claim and fix your own home in certain situations. That “profit,” however, is actually a trade-off for performing the labor yourself, or decreasing the value of your home by using cheaper materials, if your state laws and insurance policy allow it.

In fact, you may be able to leave your home half-destroyed and take a vacation with the money, if that’s what you want to do.

However, there are a number of restrictions and things you need to know before you start messing with your policy like this.

Reasons Homeowners Make Their Own Repairs

There are many legitimate reasons why homeowners may want to make repairs on their own.

Reasons for completing DIY repairs or avoiding repairs altogether include:

• Already having the skills needed to complete the repairs: If you are capable of repairing your own home (like, for example, if you’re a qualified handyman, contractor, or other repair expert), you may feel inclined to complete repairs to your home yourself rather than relying on a third party.
• Lowering repair costs: Contractors may only offer repairs at a set price point. By completing repairs on your own, you can opt for lower-cost materials or only partially repair your property, saving money.
• The repair isn’t urgent: If your home or business is only slightly damaged, then you may not be in a rush to repair it. As long as the damage doesn’t pose an immediate risk, some property owners opt for lower-cost repairs, fixing instead of replacing, or putting off repairs for later altogether.
• They want to avoid working with contractors: Some property owners may be hesitant to work with contractors. Whether they want more control or simply dislike the process, this can be a reason some people opt to do repairs themselves.
• They want to use the money for something else: As long as your property restoration meets your insurer’s requirements, you are generally able to keep any excess funds. The insurance company bases compensation on the amount needed to restore your home or business to pre-loss condition, but it is up to the policyholder’s own discretion to do so. Some people may opt for lower-quality repairs and keep leftover funds for future maintenance, emergency savings, or other purposes.

While all of these reasons are perfectly valid, it’s important to make sure DIY repairs are being done properly. Lying about repairs, failing to make required repairs, leaving properties in hazardous conditions that pose safety risks, and other dishonest practices are not only irresponsible but can also lead to legal issues. Homeowners should ensure they have the right to make repairs in the first place and comply with all regulations, safety codes, and requirements of their insurance contracts.

If You’re Still Making Mortgage Payments, then Your Bank Can Require You to Fix Your Home

First, many people don’t totally own their own home. If your bank owns or partially owns your home, then your bank can decide to fix it.

If you’re still making payments on your home (or if you have taken out a second mortgage), then you’re not technically the full owner of your home. This is the same rule that applies to cars: you’re required to make car repairs when you’re still paying off your car loan because you don’t fully own your vehicle.

The lien holder – the bank, or whoever actually owns your home – will likely require you to fix your home to its pre-loss condition.

The reason is simple: your home is the collateral for your loan. When that collateral is damaged, its value drops, and the value of the loan is threatened. Ultimately, if you’re still making mortgage (or second mortgage) payments, then your bank has the right to require work to be performed – and they may pick a certain person or company to complete the repairs.

Home Repairs May Be More Complex Than You Think

There have been plenty of homeowners who overestimated their home repair skills. You might have experienced a small problem with your home. You get a $10,000 check from your insurance company. You laugh and think that all you need is a trip to Home Depot and a few weekends of your own time to fix the problem.

The next thing you know, you’ve made the problem significantly worse and are spending more than $10,000 for a team of real professionals to repair the issue.

The fact is, home repairs are more complex than many people realize. Many homeowners undervalue the work required to restore their home to pre-loss condition.

If you underestimate the amount of work that needs to be completed on your home, then your insurance company might provide a smaller check than you need or deserve. That’s why it’s always a good idea to get an independent assessment after significant losses or damages to your home by an insurance expert, like a public adjuster.

If you have questions, want help with determining the proper cost to repair, or need assistance with any other aspect of your insurance claim, a state-licensed public adjuster can provide expert assistance. Simply contact ClaimsMate for a free consultation.

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If You Don’t Fix your Home Today, You Could Sacrifice Future Claims

There’s one final thing to note about pocketing the difference on homeowner’s insurance claims: if you don’t fix the problem correctly today, then you could be sacrificing future claims on your insurance policy.

After all, your insurance company provided you with the funds needed to restore your home to its pre-loss condition. After they provide these funds, they assume your home will be restored to its pre-loss condition.

If you suddenly experience another incident and need to make another claim on your insurance policy, then your insurance company might avoid covering these future damages.

Let’s say you suffered a small fire in your home and proceeded with a fire insurance claim:

1. The fire damaged electrical wiring throughout your home.
2. Instead of paying a professional, licensed electrician to do it, you hired your brother-in-law, Dave, to complete the repairs. Dave patched everything up, and it all looked good.
3. Then, a few weeks later, your home suffers an electrical fire due to Dave’s shoddy work. Your home burns down and you lose everything.

In this case, your insurance company might not provide compensation because you didn’t properly restore your home to its pre-loss condition.

You Will Receive a Check for the Items in your Home, But You Can Decide How to Spend that Check

Your homeowner’s insurance policy might also cover the items inside your home. If your items are damaged, then your insurance company is required to send you a check for the value of those items.

However, the insurance company doesn’t require you to purchase those exact same items again. Instead, they may send you a check covering the actual cash value (ACV) of those items. You’re free to spend that check however you like. You might choose to buy cheaper furniture, for example, and pocket the difference.

Conclusion

Ultimately, the insurance company is required to pay the exact amount of money required to make your property whole again. Your insurance company will give you a check to cover the costs of restoring your home to its pre-loss condition.

If your bank owns your home (say, if you’re still making payments on your mortgage or second mortgage), then your bank may require you to make certain repairs from a certain contractor.

If you own your home outright, however, then you’re free to repair your home however you like. You can choose a cheaper contractor, for example, or repair your home on your own. You can even take the money and spend it on a vacation and avoid repairing your home.

However, if your DIY repair job or cheap contractor does a shoddy job, then you may not be able to file a future claim on your insurance policy. If you don’t restore your home to its pre-loss condition, then your insurance company might not cover future claims.

Ultimately, as long as you understand the rules and restrictions, you’re free to spend your homeowners insurance policy claim settlement however you wish. In most cases, however, your best option is to pay an experienced professional to repair your property to its pre-loss condition.

If you need help negotiating for proper compensation after a property damage insurance claim, contact one of ClaimsMate’s licensed public adjusters today.

ClaimsMate’s team of insurance experts has the experience needed to navigate complex claims and get homeowners the payout they deserve. Schedule a free consultation today to see how we can help with your insurance claim.

Stephanie Corona

Stephanie is a property insurance claim expert with over 20 years of experience working as an insurance adjuster, expert witness, appraiser and umpire. She is passionate about sharing her expertise, knowledge, tips and training to help both property owners and Public Adjusters in their pursuit of effectively managing claims and recovering the claim settlement they deserve after a loss.