Stephanie Corona

About

As a published author and industry educator, Stephanie has trained and mentored dozens of public adjusters, independent adjusters, and appraisers, contributing to higher standards in the insurance claims industry. Her professional strengths include detailed insurance policy review, expert-witness support, and educating the public through radio interviews, articles, and community outreach.

Featured in publications such as TXK Today, Suffolk News Herald, Fort Worth Weekly, Rio Grande Guardian, CEO Weekly, and Yahoo Finance, her in-depth industry insights empower policyholders to navigate complex insurance claims and fight for fair compensation from insurers.

Experience

Through ClaimsMate, Stephanie collaborates with contractors and preferred vendors to help clients secure fair, well-documented, and timely claim settlements. Known for her client-focused approach and proven results, she continues to champion fair and ethical claim resolutions for residential and commercial property owners across Texas.

Committed to upholding the highest standards, Stephanie is a licensed public adjuster and member of the National Association of Public Insurance Adjusters (NAPIA). With over 20 years of hands-on insurance experience, she has successfully overseen claims in all areas. Whether you’re struggling with a fire, water, structural, or business damage claim, she has the industry insight to help you get the compensation you deserve.

Areas of Expertise

Stephanie has helped property owners obtain successful outcomes for thousands of insurance claims. Some of her areas of expertise include:

• Commercial Claims
• Property Insurance Claims
• Fire Damage Claims
• Water Damage Claims
• Wind, Storm, & Hail Damage Claims
• Structural Damage Claims
• Smoke & Soot Damage Claims
• Hurricane & Tornado Damage Claims
• Business Interruption & Income Loss Claims
• Total Loss & Catastrophic Claims

Why She Writes

As an experienced public adjuster, Stephanie is committed to helping homeowners navigate complex claims. Handling an insurance claim can be one of the most difficult challenges a person will face in their life, and her goal is to make that process easier

Sharing her expertise, insights, and tips on handling homeowners and commercial insurance claims, Stephanie is dedicated to helping clients get the compensation they are entitled to.

With insider industry knowledge, she provides recommendations and guides to ensure homeowners and business owners are informed about their insurance policies. She comprehensively breaks down insurance coverage to make navigating insurance claims accessible.

Stephanie is determined to help policyholders fight back against insurance companies, and she writes to encourage people to take action and get the help they need with their claim from a public adjuster.

Values

Stephanie is driven by a commitment to bettering her community. As an industry-leading public adjuster, some of the values she upholds through her work include:

• Policyholder Advocacy — Always putting homeowners and business owners first, fighting exclusively for fair settlements against insurance companies.
• Education and Empowerment — Sharing transparent, actionable knowledge to help Texans understand their rights and maximize property insurance claims.
• Integrity and Professionalism — Upholding the highest standards as licensed public adjusters, with a proven track record of ethical, results-driven service.
• Community and Mentorship — Training the next generation of public adjusters and supporting policyholders through catastrophes to rebuild stronger.
• Fairness and Persistence — Relentlessly pursuing maximum compensation, turning denied or underpaid claims into successful recoveries for clients.

Q&A

Q: What topics do you cover in your articles?

A: My articles cover everything from how public adjusting and the insurance industry work to fire, water, and storm damage claims. I also write about relevant news topics, changes in the industry, and imperative tips policyholders should know.

Q: How do you decide which topics to write about?

A: I decide on topics by looking at insurance industry trends, frequently asked questions by policyholders, and current events. As a licensed public adjuster, my real-world experience also shapes my writing.

Q: What sets your coverage apart from other authors writing about insurance claims?

A: Having a background in public adjusting, I have on-site experience that I bring to my coverage. I have experience handling thousands of claims and know the key information homeowners and business owners need to know.

Q: How does your professional experience shape your perspective as a writer?

A: My writing is informed by my professional experience. As a public adjuster, I don’t just stay up-to-date with the insurance industry. I’m actively helping policyholders navigate complex insurance claims on a daily basis. Because of this perspective, I have a better understanding of what insights policyholders need to know, and I share that information in my writing.

Q: What first drew you to the public adjusting profession?

A: I was drawn to public adjusting after witnessing how insurance companies often use tactics like delay, deny, and defend to underpay policyholders during their most vulnerable moments. With my background in the insurance industry, I wanted to switch sides and become a fierce advocate for homeowners and business owners in Texas. Co-founding ClaimsMate Adjusters allowed me to level the playing field, helping thousands of Texans maximize their property insurance claims and secure the fair settlements they deserve.

Q: Which types of claims do you consider your specialty?
A: I can confidently assist homeowners with a wide range of insurance claims, but my areas of expertise include commercial property insurance, fire damage, water damage, structural damage, and total loss claims.

Q: Are there common misconceptions about the insurance industry you aim to clarify with your writing?

A: I aim to help people understand the role of public adjusters and why they should consider hiring one to help with their insurance claim. Public adjusters are licensed insurance professionals who fight for policyholders, not insurance companies. If you want a qualified insurance expert on your side during a claim, a public adjuster can help make the process easier and fight for better compensation.

Q: What was the most challenging claim you’ve worked on, and what did you learn from it?

A: One of the most challenging claims I’ve handled involved a large commercial property in Texas devastated by a major hurricane, where the insurance company initially denied significant portions of the claim by citing policy exclusions and pre-existing damage. Anyone who has worked with Texas Windstorm Association (TWIA) knows how difficult they can be. This claim happened to have flood damage as well, so we had to constantly communicate with the National Flood Insurance Program (NFIP) and coordinate damages and coverages with both government-run entities. Through thorough documentation, expert inspections, and persistent negotiation as a Texas public adjuster, the ClaimsMate team overturned the denials and secured a settlement that was several times the original offer, covering business interruption losses and full reconstruction. This experience reinforced the importance of detailed evidence gathering and policy expertise—it taught me that even the most complex or denied claims can result in fair outcomes when policyholders have dedicated advocacy on their side.

Q: Why is it important for policyholders to understand insurance claims?

A: It’s important for homeowners and business owners to understand their policies in order to get the compensation they deserve. I aim to help policyholders avoid settling for less than their insurance contracts entitle them to by educating them about the claims process and how a public adjuster can help.

Q: What do you hope readers take away from your articles?

A: I hope readers learn that they don’t have to do it alone. If you’re struggling with a tricky insurance claim, you don’t have to settle for less. ClaimsMate’s licensed public adjusters are here to help policyholders navigate claims and receive a better payout. We’ll handle gathering evidence, reviewing contracts, and negotiating settlements so that you can resolve your claim with less stress.